About Flight Claim Desk
Last updated 2026-09-12
Flight Claim Desk works out what a delayed, cancelled or overbooked flight is worth under the law that covers it, and writes the demand letter you send to the airline. It is free, it takes no percentage, and it never asks you to sign anything away.
Why it exists
When a flight goes wrong, most passengers meet a claims agency before they meet the law. The agency files the same letter you could have written and keeps between a quarter and a half of the compensation for doing it. That is a legitimate business — some people would rather pay than deal with it — but it should be a choice made with the alternative in view. This site is the alternative: the same claim, in your own name, with the whole amount going to you.
How it works
The calculator knows eleven passenger-rights statutes — the EU, the UK, Israel, Canada, Türkiye, India, the United States, Brazil, Thailand, Indonesia and Saudi Arabia. A single flight is often covered by two of them at once, because one country you left and one country the airline belongs to can both have a rule. The calculator applies every statute that fits, shows which one pays most, and explains why it chose that one.
It then produces a dated letter that cites the statute by article, addressed to the airline, in three escalating versions: the first demand, a chaser when nobody answers, and an escalation naming the national enforcement body.
Independence
- No commission and no fee. The site takes nothing from any claim.
- Not a claims agency. It does not act for you, handle your money, or take your case. You send your own letter.
- Not affiliated with any airline. Airline names and links appear so you can reach the right department, nothing more.
How your data is handled
The calculation and the letter run entirely in your browser. Your name, booking reference, email address and phone number are never sent anywhere — there is no account, no database and no server that sees them. The privacy policy sets out the one request that does leave your browser and exactly what it contains.
Corrections
Statutory amounts change, and a wrong figure here costs a passenger money. If you find one, write to [email protected] with the country and a link to the source and it will be fixed. Corrections to the legal citations are just as welcome.