easyJet flight delay compensation

easyJet owes £220, £350 or £520 under UK261 — or €250, €400 or €600 under EU261 — per passenger for an arrival three or more hours late, a short-notice cancellation, or denied boarding. Which regime applies depends on where the flight departed and who operated it.

What easyJet owes, by distance

When it applies: Arrival 3+ hours late, cancellation notified less than 14 days ahead, or denied boarding. The figures come from UK Regulation 261 (retained EU law) and are per passenger, including children on their own ticket.

How to claim, in four steps

1. Work out what easyJet owes. Enter the route, the date and how late you arrived. A flight from London is often covered by two statutes at once, and the calculator shows which of them pays more.
2. Write the demand. The letter is dated, cites UK Regulation 261 (retained EU law) by article, and is addressed to easyJet Airline Company Limited. Nothing you type leaves your browser.
3. Send it to easyJet. Use “EU261 compensation claim form” below, and keep a copy of what you submitted. A claim that exists only in a phone call cannot be proved afterwards.
4. Escalate to the UK Civil Aviation Authority. If easyJet refuses or says nothing, the calculator writes the chaser and then the escalation letter, naming that regulator and citing the article the airline ignored.

Where to send it — easyJet's own claim pages

• EU261 compensation claim form
• Expense claim form
• Notice of your rights for delays and cancellations

easyJet states that EU261 claims must go through the online form and that claims sent by email are not processed. It also asks for 28 days to respond before you involve a third party — send the letter as well, so you hold a dated record.

The refusals easyJet sends, and what answers them

Each of these has a settled answer in case law — the UK261 page sets out the judgments, names the cases, and quotes what the airline has to prove instead.

easyJet disruptions we are tracking

• easyJet France pilot strike — called off after a proposed deal — 1–2 October 2026 — called off

Other things that go wrong on an easyJet flight

• When the airline blames a technical fault — when easyJet blames a technical fault
• “Extraordinary circumstances” — what actually counts — when easyJet calls it weather or “extraordinary”
• Your flight was cancelled — when easyJet cancels your flight outright
• Should you use a claim company? — when easyJet ignores you — and why you still do not need a claim company
• You missed your connection — a missed connection on an easyJet itinerary
• Denied boarding and overbooking — being bumped from an overbooked flight by easyJet
• They moved you to a lower class — being moved to a lower class by easyJet
• Your bag did not arrive — a bag easyJet delayed or lost
• Stuck at the airport: what the airline owes you now — meals and a hotel while easyJet leaves you waiting

Questions

Open the calculator with easyJet selected →

Claiming from easyJet in practice

Which band your route falls into, from LGW

Distance decides the amount, and it is measured as the great-circle distance between the two airports — not the miles flown. These are real distances from easyJet's main base, so you can see where the thresholds sit before you measure your own route.

If easyJet refuses or says nothing

The regulator for easyJet is the UK Civil Aviation Authority (CAA) (caa.co.uk). Take the claim there once the airline has had its chance to answer and has either refused or gone silent — bring the dated letter, the airline's reply, and your booking reference. Stage 3 of the calculator writes the escalation letter that names this body.

How long you have: Six years in England, Wales and Northern Ireland; five in Scotland.

Other carriers: British Airways · Ryanair · Wizz Air · Lufthansa